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Contact Us

Should you have any enquiries and concerns, please contact us via our phone number or fax.

Cella MASUMI Asia Limited

Tel: 6143 9558

Office Hour:

Mon to Fri (9AM～6PM)

Sat (9AM～12AM)

You can contact us via this email address below.

Send e-mail to shop@cellamasumi.com.hk:

Name:

E-mail:

Comment:

根據香港法律，不得在業務過程中，向未成年人售賣或供應令人醺醉的酒類。

Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.

Payment

HSBC Bank Transfer, FPS or VISA。

Delivery Method

All orders will be carried out by delivery service company; the delivery would require 2 business days during the process. (No delivery service during national holidays, No. 8 Typhoon Signal or above, and/or Black Rainstorm Signal)

The minimum order quantity would be $800 per order. Any order below the total amount of $800, would be charged with extra $100 as transportation fee.

Location coverage of delivery includes Kowloon, New Territories and Hong Kong Island areas in Hong Kong. There will be no delivery service to Island District, and extra fee for transportation would be applied by depending on the location. Please contact via 6214 8376 for further inquiries.

Refunding Process

In the events of delivery, if any breakage of the items occurs or received goods are mismatched with the order in terms of types and quantity, you can inform us within 24 hours.

Please provide any photographic evidence of the damaged goods, and we will investigate the situation in order to offer the solutions for another delivery.

Contact Us

Tel no.: +852 3693 4199 / +852 6214 8376
Business Hours:
09:00am - 6:00pm (Mon to Fri)
09:00am - 12:00pm (Sat)
Email / shop@cellamasumi.com.hk

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